[IMWUT 2021 FULL PAPER]
TITLE
Smart Webcam Cover: Exploring the Design of an Intelligent Webcam Cover to Improve Usability and Trust
Smart Webcam Cover: Exploring the Design of an Intelligent Webcam Cover to Improve Usability and Trust
AUTHORS
Youngwook Do, Jung Wook Park, Yuxi Wu, Avinandan Basu, Dingtian Zhang, Gregory D Abowd, Sauvik Das
Youngwook Do, Jung Wook Park, Yuxi Wu, Avinandan Basu, Dingtian Zhang, Gregory D Abowd, Sauvik Das
ABSTRACT
Laptop webcams can be covertly activated by malware and law enforcement agencies. Consequently, 59% percent of Americans manually cover their webcams to avoid being surveilled. However, manual covers are prone to human error---through a survey with 200 users, we found that 61.5% occasionally forget to re-attach their cover after using their webcam. To address this problem, we developed Smart Webcam Cover (SWC): a thin film that covers the webcam (PDLC-overlay) by default until a user manually uncovers the webcam, and automatically covers the webcam when not in use. Through a two-phased design iteration process, we evaluated SWC with 20 webcam cover users through a remote study with a video prototype of SWC, compared to manual operation, and discussed factors that influence users' trust in the effectiveness of SWC and their perceptions of its utility.
Laptop webcams can be covertly activated by malware and law enforcement agencies. Consequently, 59% percent of Americans manually cover their webcams to avoid being surveilled. However, manual covers are prone to human error---through a survey with 200 users, we found that 61.5% occasionally forget to re-attach their cover after using their webcam. To address this problem, we developed Smart Webcam Cover (SWC): a thin film that covers the webcam (PDLC-overlay) by default until a user manually uncovers the webcam, and automatically covers the webcam when not in use. Through a two-phased design iteration process, we evaluated SWC with 20 webcam cover users through a remote study with a video prototype of SWC, compared to manual operation, and discussed factors that influence users' trust in the effectiveness of SWC and their perceptions of its utility.